The Migration Info Centre Mainio, is a multi-lingual information and guidance centre and is a service provided by of the City of Tampere. Our offices are located at Tuomiokirkonkatu 12, opposite of the Tampere Cathedral but will move to the 3rd floor of the Laikku Culture Hub (May 1, 2018). Customers are served in about 15 different languages by advisors, all of whom speak also Finnish.
The services are available for all but in particular immigrants who seek information and advice in their own language in different topics of everyday life. At the Info Centre, customers can ask anything about living, working and studying in Tampere such as Visa and Residence permits, Integration process related matters, crises and disputes or social services issues such as Kela.
The advisors can help with explaining Finnish documents or correspondence, filling in different forms and applications, or assisting when dealing with Finnish or Swedish speaking officials or for example banking services, as well as making appointments for public services. Any question or topic is welcome! No prior booking for appointments is needed and the service is completely free of charge.
How to get in touch with MAINIO?
You can contact Mainio by email in your own language, telephone or use the online by clicking here: chat/videochat services
More information and the reception hours for service in different languages can be found here. Also feel free to click here and to join the MAINIO Facebook group.
Migration Info Centre Mainio
Keskustori 4, 33100 Tampere
maahanmuuttajainfo@tampere.fi
+358 40 806 2526/7
Arabic - 0401817937
Russian - 0408064229
Somali - 0401878249
Persia, Kurdi - 0401877926
For more info contact the Coordinator on - 0408016642